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This guide is provided by Conductor, the service that powers the QuickBooks Desktop integration for many business tools, including the one that sent you here.
If you recently moved or renamed your QuickBooks company file, this connection may still be trying to open the file in its old location. Follow the steps below to reset the saved company file location (on our server) for this connection.
1

Open the correct company file in QuickBooks Desktop

  1. Open QuickBooks Desktop.
  2. Open the company file from its new location.
  3. Leave that company file open while you complete the remaining steps.
2

Go back to the setup guide for this exact connection

Return to the original QuickBooks Desktop setup guide for this exact connection, provided by the product that sent you this guide. If you do not know how to get back there, contact the support team for that product.
3

Download a new configuration file

Click the button to download a new configuration file. This is the step that resets the saved company file location (on our server) for this connection.
Only click the download button in this step. Do not open or do anything else with the downloaded file, and do not delete the existing connection in QuickBooks Web Connector.
4

Skip to the end of the setup flow

Continue through the rest of the setup flow that is already open.When you reach the end of the setup flow, it will trigger a new request for this connection. That request will use the company file that is currently open in QuickBooks Desktop.If the request succeeds, this issue is fixed and this connection will now remember the new file location.
That’s it. The connection should now keep using your QuickBooks company file at its new location.