This guide is provided by Conductor, the service that powers the QuickBooks
Desktop integration for many business tools, including the one that sent you
here.
The Windows computer must be powered on, online, and signed in to the user
that runs QuickBooks Desktop and the Web Connector. For unattended reboots,
ask your IT team to configure that Windows user to sign in automatically;
otherwise, the computer can get stuck at the Windows sign-in screen.
Ensure QuickBooks Desktop opens after reboot and Windows sign-in
Most Windows PCs will launch QuickBooks Desktop after reboot once you sign in, as long as a shortcut toQBW32.exe lives in that Windows user’s Startup folder. Follow the steps below so QuickBooks Desktop launches automatically after the computer restarts and the Windows user signs in.
Sign in with the Windows user that runs the connection
Make sure you are logged in to Windows with the user that should run QuickBooks Desktop and the Web Connector. If you are unsure which user to use, ask your IT team.
Open the Startup folder
Press
Win + R, type shell:startup, and press Enter. File Explorer opens to:%APPDATA%\Microsoft\Windows\Start Menu\Programs\StartupAnything you place here launches automatically whenever this computer starts and this Windows user signs in.Locate QuickBooks Desktop
Click Start, type “QuickBooks Desktop”, then right-click the QuickBooks Desktop search result and choose Open file location. In the window that opens, right-click the QuickBooks Desktop shortcut again and choose Open file location so File Explorer jumps to the actual
QBW32.exe program file.Create the startup shortcut
Right-click and hold
QBW32.exe, drag it into the Startup folder you opened earlier, and release the mouse. Choose Create shortcuts here from the context menu to add a shortcut in the Startup folder.
