Ensuring the QuickBooks Web Connector opens at startup

Restart your computer so we can check in the next step whether the Web Connector automatically starts when your computer starts.

After your computer finishes booting up, the Web Connector should automatically start invisibly in the background. Let’s check if it is running:

1. Open the Windows Task Manager by searching for “Task Manager” in the Windows search bar (usually located in the bottom-left corner of your screen).

2. If you see a “More details” button in the bottom-left corner of the Task Manager window, click it to expand the Task Manager.

3. Navigate to the “Details” tab and scroll down until you see the “QBWebConnector.exe” process which should look like the screenshot below. If you see it, you can skip the rest of this guide. Otherwise, continue to the section below.

Make sure you are logged in to Windows with an account that has local administrator rights. If you are unsure, ask your IT team.

Press Win + R, type shell:startup, and press Enter. File Explorer opens to:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

Click Start, type “Web Connector”, right-click the result, and choose Open file location.

Right-click on QBWebConnector.exe and drag it into the Startup folder open in the other File Explorer window. This will create a shortcut to QBWebConnector.exe in the Startup folder.

Restart the computer and open Task Manager → Details. You should now see QBWebConnector.exe running.

If the Web Connector still does not start, continue to the next section and use Task Scheduler instead.

Open the Windows Task Scheduler by searching for “Task Scheduler” in the Windows search bar (usually located in the bottom-left corner of your screen).

In the Task Scheduler, go to the “Action” menu and select “Create Task”.

In the “General” tab of the new task window:

1. Enter any name for your task, such as “Open QuickBooks Web Connector”.

2. Check the option “Run with highest privileges” near the bottom to ensure the task runs with administrator rights.

Go to the “Triggers” tab and click “New”.

1. Under “Begin the task”, select “At startup” from the dropdown menu.

2. Set a delay for 1 minute by checking “Delay task for” and choose “1 minute”.

Finally, click “OK”.

1. Using Windows search (usually located in the bottom-left corner of your screen), type “Web Connector”, right-click on the Web Connector result, and select “Open file location”.

2. In the folder that opens, you should see a shortcut for the Web Connector. Right-click on the Web Connector icon and select “Properties” from the context menu to open the Properties window.

3. In the Properties window, as shown below, copy the file path in the “Target” field. You can do this by selecting the text and pressing Ctrl + C on your keyboard. Then click “Cancel” to close the Properties window.

Go back to the Task Scheduler window and go to the “Actions” tab. Click “New” and paste the file path you copied in the previous step into the “Program/script” field by right-clicking and selecting “Paste” from the context menu. Then click “OK”.

In the “Settings” tab, check the option “If the task fails, restart every” and set the value to “1 minute” and the “Attempt to restart up to” value to “3 times”. Then click “OK”.

Click “OK” to save your new task. You might be prompted to enter an administrator password at this point.

Finally, test your task by restarting your computer, waiting one minute, and confirming that the QuickBooks Web Connector opened automatically after startup using the same steps as in the first section of this guide.