Ensure your computer is on
Ensure the Web Connector is running
Confirm Auto-Run is enabled in the Web Connector
Confirm the password is saved in the Web Connector
‼️ If the Password box is empty, click HERE for instructions to re-enter it.
Find this section in the setup guide
Confirm Every-Min is blank in the Web Connector
‼️ If Every-Min is not blank, click HERE for instructions to reset it.
Ensure only one version of QuickBooks Desktop is installed
Delete the Web Connector log file
Reboot your computer