This guide is provided by Conductor, the service that powers the QuickBooks Desktop integration for many business tools, including the one that sent you here.

If the QuickBooks Web Connector ever shows the error message “Another update is in progress”, as shown in the screenshot below, it can interfere with the connection to your QuickBooks Desktop. Follow the steps below to resolve the issue.

Solution

1

Check for other active integrations

Check if any other integration in the Web Connector is running. If so, try temporarily unchecking the Auto-Run box for those other Web Connector connections. Keep Auto-Run enabled for the connection you are trying to fix.

If you still see the “Another update is in progress” error for the connection you are trying to fix, continue to the next step.

2

Reboot your computer

Save your work and restart your computer. This simple step often resolves conflicts with background processes and clears any stuck update processes.

If you continue to encounter the error after trying these steps, please email support@conductor.is for further assistance. s