How to fix: "Do you want to allow this app to make changes to your device?"
This guide is provided by Conductor, the service that powers the QuickBooks Desktop integration for many business tools, including the one that sent you here.
If you ever see the Windows prompt shown below whenever you attempt to sync with QuickBooks Desktop, it is preventing Conductor from syncing with QuickBooks Desktop. To resolve this issue, you must configure QuickBooks Desktop and the QuickBooks Web Connector to run as an administrator. Please follow all of the steps in this guide to resolve this issue.
Solution
To prevent Windows from showing you the prompt above, which blocks Conductor from syncing QuickBooks Desktop, you must configure QuickBooks Desktop and the QuickBooks Web Connector to run as an administrator. To do so, follow the steps below:
1. Run QuickBooks Desktop as an administrator
Locate the QuickBooks Desktop shortcut
Using Windows search (usually located in the bottom-left corner of your screen), type “QuickBooks Desktop”, right-click on the QuickBooks Desktop result, and select “Open file location”. If you have QuickBooks Desktop pinned to your taskbar or on your desktop, you can right-click on the icon there instead.
Access properties
In the folder that opens, right-click on the QuickBooks Desktop icon and select “Properties” to open the Properties window.
Navigate to the Compatibility tab
In the Properties window, navigate to the “Compatibility” tab.
Set to run as administrator
Check the box labeled “Run this program as an administrator” under the Settings section.
Apply and OK
Click “Apply” to save the changes, then click “OK” to close the Properties window.
Restart QuickBooks Desktop
If QuickBooks Desktop is currently open, close it completely and then re-open it.
2. Run the QuickBooks Web Connector as an administrator
Locate the Web Connector shortcut
Using Windows search (usually located in the bottom-left corner of your screen), type “Web Connector”, right-click on the Web Connector result, and select “Open file location”.
Access properties
In the folder that opens, right-click on the Web Connector icon and select “Properties” to open the Properties window.
Navigate to the Compatibility tab
In the Properties window, navigate to the “Compatibility” tab.
Set to run as administrator
Check the box labeled “Run this program as an administrator” under the Settings section.
Apply and OK
Click “Apply” to save the changes, then click “OK” to close the Properties window.
Restart your computer
Restart your computer to ensure the changes take effect.
By following these steps, QuickBooks Desktop and the Web Connector will always run with administrator privileges, preventing the error from occurring.
If you’re still encountering the error after completing all the steps in this guide, please email us at support@conductor.is for further assistance.