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# Ensuring the QuickBooks Web Connector opens at startup
> Set up the QuickBooks Web Connector to automatically launch and run in the background whenever you start your computer.
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This guide is provided by Conductor, the service that powers the QuickBooks
Desktop integration for many business tools, including the one that sent you
here.
The QuickBooks Web Connector is a program that comes preinstalled with QuickBooks Desktop that Conductor uses to securely sync your data. This program always runs invisibly in the background on your computer and starts automatically whenever you start your computer. If it does not start automatically, Conductor cannot reliably sync your data.
If you are having trouble syncing your data, please follow the steps below to ensure that the Web Connector starts automatically when you start your computer. If we discover it does not, we will configure the Windows Task Scheduler to start the Web Connector automatically.
## 1. Check if the Web Connector starts automatically when you start your computer
First, let's check whether the Web Connector starts automatically when you start your computer:
Restart your computer so we can check in the next step whether the Web Connector automatically starts when your computer starts.
After your computer finishes booting up, the Web Connector should automatically start invisibly in the background. Let's check if it is running:
1. Open the Windows Task Manager by searching for "Task Manager" in the Windows search bar (usually located in the bottom-left corner of your screen).
2. If you see a "More details" button in the bottom-left corner of the Task Manager window, click it to expand the Task Manager.
3. Navigate to the "Details" tab and scroll down until you see the "QBWebConnector.exe" process which should look like the screenshot below. **If you see it, you can skip the rest of this guide. Otherwise, continue to the section below.**
## 2. Add a Startup shortcut for the Web Connector to open automatically
Most Windows PCs will launch QuickBooks Web Connector at sign-in as long as a shortcut to `QBWebConnector.exe` lives in the system-wide `Startup` folder. Follow the steps below so QuickBooks Web Connector launches automatically each time Windows starts, and follow our [QuickBooks Desktop guide to ensure it launches automatically after every reboot](/help/guides/ensure-quickbooks-desktop-opens-at-startup).
Make sure you are logged in to Windows with an account that has local administrator rights. If you are unsure, ask your IT team.
Press `Win + R`, type `shell:startup`, and press **Enter**. File Explorer opens to:
`C\\ProgramData\\Microsoft\\Windows\\Start Menu\\Programs\\Startup`
Anything you place here launches automatically whenever this computer starts.
Click **Start**, type "Web Connector", then right-click the QuickBooks Web Connector search result and choose **Open file location**. In the window that opens, right-click the QuickBooks Web Connector shortcut again and choose **Open file location** so File Explorer jumps to the actual `QBWebConnector.exe` program file.
Right-click and hold `QBWebConnector.exe`, drag it into the `Startup` folder you opened earlier, and release the mouse. Choose **Create shortcuts here** from the context menu to add a shortcut in the Startup folder.
Restart the computer. After Windows finishes loading, QuickBooks Web Connector should start automatically. Confirm it by opening **Task Manager → Details** and checking that `QBWebConnector.exe` is running.
## 2. (Alternative) If the shortcut doesn't work (above), create a Windows Task Scheduler task for the Web Connector to open automatically
If the Web Connector still fails to start on its own, you can instead use Windows Task Scheduler to launch it reliably on every boot.
Open the Windows Task Scheduler by searching for "Task Scheduler" in the Windows search bar (usually located in the bottom-left corner of your screen).
In the Task Scheduler, go to the "Action" menu and select "**Create Task**".
In the "General" tab of the new task window:
1. Enter any name for your task, such as "Open QuickBooks Web Connector".
2. Check the option "**Run with highest privileges**" near the bottom to ensure the task runs with administrator rights.
Go to the "**Triggers**" tab and click "**New**".
1. Under "Begin the task", select "**At startup**" from the dropdown menu.
2. Set a delay for 1 minute by checking "Delay task for" and choose "1 minute".
Finally, click "**OK**".
1. Using Windows search (usually located in the bottom-left corner of your screen), type "**Web Connector**", then right-click the QuickBooks Web Connector result (or press `Shift + F10`) and select "**Open file location**".
2. In the folder that opens, you should see a shortcut for the Web Connector. Right-click on the Web Connector icon and select "**Properties**" from the context menu to open the Properties window.
3. In the Properties window, as shown below, copy the file path in the "**Target**" field. You can do this by selecting the text and pressing `Ctrl + C` on your keyboard. Then click "**Cancel**" to close the Properties window.
Go back to the Task Scheduler window and go to the "Actions" tab. Click "**New**" and paste the file path you copied in the previous step into the "**Program/script**" field by right-clicking and selecting "**Paste**" from the context menu. Then click "**OK**".
In the "Settings" tab, check the option "**If the task fails, restart every**" and set the value to "**1 minute**" and the "**Attempt to restart up to**" value to "**3 times**". Then click "**OK**".
Click "**OK**" to save your new task. You might be prompted to enter an administrator password at this point.
Finally, test your task by restarting your computer, waiting one minute, and confirming that the QuickBooks Web Connector opened automatically after startup using [the same steps as in the first section of this guide](/help/guides/ensure-web-connector-opens-at-startup#1-check-if-the-web-connector-starts-automatically-when-you-start-your-computer).
By following these steps, the QuickBooks Web Connector will now always start automatically whenever you start your computer.