> ## Documentation Index
> Fetch the complete documentation index at: https://docs.conductor.is/llms.txt
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# How to fix: "Another update is in progress"

export const Image = ({src, alt, width, align = "center", noShadow = false, noBorder = false, noZoom = false}) => <img src={`https://mintlify.s3-us-west-1.amazonaws.com/conductor${src}`} alt={alt} style={{
  width: width
}} noZoom={noZoom} className={`rounded-xl ${align === "center" ? "mx-auto" : ""} ${!noBorder ? "border border-gray-200 dark:border-0" : ""} ${!noShadow ? "shadow-md dark:shadow-none" : ""}`} />;

<Info>
  This guide is provided by Conductor, the service that powers the QuickBooks
  Desktop integration for many business tools, including the one that sent you
  here.
</Info>

If the QuickBooks Web Connector ever shows the error message "**Another update is in progress**", as shown in the screenshot below, it can interfere with the connection to your QuickBooks Desktop. Follow the steps below to resolve the issue.

<Image src="/images/help/connection-errors/another-update-in-progress/web-connector-another-update-in-progress.jpg" alt="Another update is in progress error message" width={600} />

## Solution

<Steps>
  <Step title="Check for other active integrations">
    Check if any other integration in the Web Connector is running. If so, try temporarily unchecking the Auto-Run box for those *other* Web Connector connections. Keep Auto-Run enabled for the connection you are trying to fix.

    If you still see the "Another update is in progress" error for the connection you are trying to fix, continue to the next step.
  </Step>

  <Step title="Reboot your computer">
    Save your work and restart your computer. This simple step often resolves
    conflicts with background processes and clears any stuck update processes.
  </Step>
</Steps>

If you continue to encounter the error after trying these steps, please email [support@conductor.is](mailto:support@conductor.is?subject=QuickBooks%20Desktop%20Help) for further assistance.
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